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Terms of Use

Effective date: 18 August 2026 Last updated: 18 August 2026

These Terms of Use ("Terms") are an agreement between you and Prospect Miner, LLC, doing business as Total Automation ("Total Automation", "we", "us"), governing your use of TotalAutomation.ai and the services we provide through it (the "Service").

By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service does

Total Automation is a managed social media automation service. On your instructions and according to the brand Style Guide you provide, we research topics, generate written content and media, review that content through automated quality checks, publish it to social media accounts you have connected, respond to comments on your behalf, measure performance, and adjust strategy over time.

The Service is provided on a subscription basis. Features vary by plan.

2. Eligibility and your account

You must be at least 18 years old and able to enter a binding contract. If you use the Service for an organisation, you confirm you are authorised to bind that organisation, and "you" means that organisation.

You are responsible for the accuracy of your account information, for maintaining the security of your credentials, and for all activity under your account. Tell us promptly if you suspect unauthorised access.

3. Connecting your social media accounts

To use the Service you will connect one or more social media accounts through the relevant platform's official authorisation process. By doing so you:

  • Confirm you own those accounts, or are authorised to manage them on behalf of their owner
  • Grant us permission to publish content, respond to comments, and read performance data on your behalf, within the scope you approved
  • Remain bound by the terms of each social media platform you connect

You may disconnect an account at any time, through your subscriber console or directly from the platform. Disconnecting immediately ends our ability to act for that account.

4. Content, approval, and who is responsible for what

This section matters more than any other. Please read it.

4.1 Your content stays yours

You retain ownership of the material you provide — your Style Guide, photos, videos, and topic direction — and of the content we generate for you. You grant us a limited licence to store, process, adapt, and publish that material solely to deliver the Service to you.

4.2 Content is generated by artificial intelligence

Content produced by the Service is generated by AI systems. Although every piece passes automated quality review before publication, AI output can be inaccurate, inappropriate, or off-brand. We do not warrant that generated content will be accurate, suitable for your purposes, or free of error.

4.3 Approval mode determines responsibility

The Service offers an approval queue that lets you review every post and every reply before it is published.

  • If you use the approval queue, you are responsible for what you approve.
  • If you enable auto-approval, you accept that content will publish to your accounts without your prior review, and you are responsible for that content as if you had approved it individually.

Auto-approval is your choice and you may turn it off at any time. We strongly recommend reviewing content during your first weeks of service.

4.4 You are the publisher

Content published through the Service appears as content of your business. As between you and us, you are the publisher and are responsible for its compliance with advertising law, professional and industry regulation, intellectual property rights, and the terms of each platform.

If your industry is regulated — medical, legal, financial, or similar — you are responsible for ensuring published content meets your regulatory obligations. Do not enable auto-approval if your industry requires content review.

5. Subscriptions, billing, and cancellation

Billing. Subscriptions are billed monthly in advance and renew automatically until cancelled. Prices are in US dollars and exclude any applicable taxes.

Usage above your plan. Some plans include usage limits. If you exceed them, additional usage is billed at the rates published at the time, and we will make those rates clear before you incur them.

Price changes. We may change subscription prices. We will give you at least 30 days' notice before a change affects you, and you may cancel before it takes effect.

Cancellation. You may cancel at any time from your subscriber console. Cancellation takes effect at the end of your current billing period. You keep access until then.

Refunds. Subscription fees are non-refundable except where required by law, or where we have failed to provide the Service for a sustained period through our own fault.

Non-payment. If payment fails, we may suspend the Service after notifying you. Accounts unpaid for 30 days may be closed and their data deleted.

6. Acceptable use

You may not use the Service to:

  • Publish content that is unlawful, defamatory, harassing, hateful, deceptive, or infringes anyone's rights
  • Impersonate any person or organisation, or misrepresent your affiliation with one
  • Publish content for social media accounts you do not own or are not authorised to manage
  • Violate the terms of any connected social media platform
  • Attempt to generate artificial engagement, purchase followers, or otherwise manipulate platform metrics
  • Reverse engineer, resell, or provide the Service to third parties, except under an Agency plan that expressly permits it
  • Interfere with the Service's operation, security, or other users
  • Extract data from the Service by automated means without our written permission

We may remove content or suspend accounts that breach this section.

7. Our commitments about platform compliance

The Service is designed to operate within the terms of the social media platforms it connects to. In particular, automated comment responses are reactive only — the Service replies only to people who have already engaged with your content, and never initiates contact. We do not generate artificial engagement or inflate follower counts.

8. Third-party platforms and services

The Service depends on third parties, including social media platforms, AI providers, and infrastructure vendors. Those services are outside our control. They may change their APIs, restrict access, suspend accounts, or become unavailable.

We are not responsible for the acts or omissions of third-party platforms, including any decision by a platform to restrict, suspend, or terminate your account, or to remove content we published on your behalf. We will make reasonable efforts to adapt when a platform changes, but we cannot guarantee uninterrupted compatibility.

9. Service availability

We aim to keep the Service running continuously but do not guarantee uninterrupted or error-free operation. We may suspend the Service for maintenance, and will give advance notice where practical. Scheduled publishing depends on third-party platforms being available at the scheduled time.

10. Beta and early-access features

We may offer features identified as beta, preview, or early access. These are provided as-is, may change or be withdrawn without notice, and are excluded from any service commitment.

11. Our intellectual property

The Service — including its software, workflows, models, designs, and documentation — is owned by Total Automation and protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Nothing grants you rights in our underlying technology.

12. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant any particular business result. We make no promise about reach, engagement, follower growth, leads, or revenue. Social media performance depends on factors outside our control, including platform algorithms, your market, and your audience.

13. Limitation of liability

To the fullest extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, even if advised such damages were possible.
  • Our total liability arising out of or relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

You will defend, indemnify, and hold harmless Total Automation and its officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising from your content, your use of the Service, your breach of these Terms, or your violation of any law or third-party right.

15. Termination

You may stop using the Service at any time by cancelling your subscription.

We may suspend or terminate your account if you breach these Terms, if your use creates legal risk or risk to the Service, or if we discontinue the Service. Except where a breach makes it impractical, we will give you reasonable notice.

On termination we stop publishing on your behalf, delete your stored access tokens immediately, and handle remaining data as described in our Privacy Policy. Sections that by their nature should survive — ownership, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

16. Dispute resolution — mediation, then binding arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH MEDIATION AND THEN BINDING ARBITRATION RATHER THAN IN COURT. BY AGREEING TO THESE TERMS, YOU AND WE EACH KNOWINGLY, VOLUNTARILY AND INTENTIONALLY GIVE UP THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

16.1 Talk to us first

Most disputes can be resolved quickly without formal process. Before starting mediation or arbitration, the party with a concern must send a written Notice of Dispute to the other describing the issue and the resolution sought. Send ours to legal@prospectminer.ai or the postal address in section 18. The parties will then have 30 days to resolve the matter informally.

16.2 Mediation is required before arbitration

If the dispute is not resolved within that 30-day period, the parties must submit it to non-binding mediation before either may commence arbitration. Mediation will be administered by the American Arbitration Association under its Commercial Mediation Procedures, before a single mediator, and will take place in Douglas County, Nevada, or by videoconference if both parties agree.

Completing mediation is a condition precedent to arbitration. Neither party may file for arbitration until mediation has concluded or 60 days have passed since a mediation request was made, whichever comes first.

16.3 Binding arbitration

Any dispute not resolved through mediation will be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Douglas County, Nevada. Judgment on the award may be entered in any court of competent jurisdiction.

This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and, to the extent not inconsistent with it, the Nevada Uniform Arbitration Act of 2000, NRS 38.206 to 38.248.

This section applies to any claim arising out of or relating to these Terms or the Service, under any legal theory, and survives termination of your subscription. The obligation to mediate and arbitrate is mutual — it binds us exactly as it binds you.

16.4 What you are giving up

By agreeing to arbitration:

  • You give up the right to have a dispute decided by a judge or jury. An arbitrator decides instead. This is an intentional and knowing waiver of the right to trial by jury.
  • You give up the right to bring or join a class, collective, or representative action. All claims must be brought individually. An arbitrator may not consolidate claims or preside over any form of representative proceeding.
  • Discovery and appeal rights in arbitration are more limited than in court.

We give up the same rights against you.

16.5 Costs of arbitration

Arbitration costs money, and typically more to begin than a court case. Filing a claim in court requires a filing fee set by statute. Commencing arbitration requires an administrative filing fee set by the American Arbitration Association, plus the arbitrator's fees, which are charged at the arbitrator's hourly or daily rate for the duration of the proceeding. These costs are commonly substantially higher than court filing fees. The current schedule is published by the AAA at adr.org, and you should review it before agreeing to these Terms.

The party bringing a claim is responsible for the filing, administrative, and arbitrator fees associated with that claim, and each party bears its own legal fees, except that:

  • The arbitrator may reallocate any or all of those fees in the final award where the arbitrator finds it just to do so, including where a claim or defence was frivolous or brought in bad faith, or where the allocation would prevent a party from effectively pursuing a legitimate claim.
  • Where applicable law requires a different allocation, that law controls.
  • Nothing in this section requires a party to pay fees that would render this agreement unenforceable.

16.6 Small claims

Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies and remains in that court. Sections 16.1 and 16.2 do not apply to small claims actions.

16.7 Governing law and courts

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. For any matter not subject to arbitration — including an application to compel arbitration, to confirm, modify or vacate an award, or to obtain injunctive relief in aid of arbitration — the parties consent to the exclusive jurisdiction of the state and federal courts located in Douglas County, Nevada, and waive any objection to venue there.

16.8 Severability of this section

If any part of this section 16 is found unenforceable, that part will be severed and the remainder will continue in force, except that if the class action waiver in section 16.4 is found unenforceable as to a particular claim, that claim alone will proceed in court and the remainder of this section will continue to apply to all other claims.

17. General

Entire agreement. These Terms and our Privacy Policy are the entire agreement between us regarding the Service and supersede any prior understanding.

Changes. We may update these Terms. We will revise the "Last updated" date and, for material changes, notify you by email or through your subscriber console at least 30 days before they take effect. Continuing to use the Service after that means you accept the updated Terms.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Severability. If any provision is held unenforceable, the rest remains in effect.

No waiver. Failing to enforce a provision is not a waiver of it.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

18. Contact us

Prospect Miner, LLC d/b/a Total Automation PO Box 10547 Zephyr Cove, NV 89448 United States

Email: legal@prospectminer.ai